Last Updated: March 17, 2015
WHAT WE COLLECT
We get information about you in a range of ways.
Information You Give Us. We collect your name, email address, phone number, demographic information (such as your gender and occupation), company name as well as other information you directly give us on our Site.
Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
Information Automatically Collected.We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
USE OF PERSONAL INFORMATION
We use your personal information as follows:
- We use your personal information to respond to comments and questions and provide customer service.
- We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
- We use your personal information to provide and deliver products and services customers request.
SHARING OF PERSONAL INFORMATION
We may share personal information as follows:
- We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
- We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
- We may share personal information for legal, protection, and safety purposes.
- We may share information to comply with laws.
- We may share information to respond to lawful requests and legal processes.
- We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
- We may share information with those who need it to do work for us.
We may also share aggregated and/or anonymized data with others for their own uses.
INFORMATION CHOICES AND CHANGES
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
548 Market Street
San Francisco, California 94104-5401
- Rocana has built a platform that can handle very large volumes of operations data, a capability that sets it apart from competitors and should appeal to large enterprises… In delivering automation capabilities relatively early compared with rivals, Rocana can lead the way in demonstrating how automation can improve performance for businesses.
- Today’s CIOs and IT leaders are increasingly responsible for driving business outcomes in a world of ever increasing data volumes and data sources. Rocana was selected for the Ventana Research Technology Innovation Award for its innovative approach to achieve total visibility across IT and business data, using big data and advanced analytics to help IT teams identify anomalies, improve customer experience, and increase security and compliance.
- Companies that adopt modern infrastructures are learning that their IT operations generate huge amounts of potentially valuable data. But many traditional IT tools aren’t able to effectively scale so that businesses can efficiently retain and analyze that information. The result is a missed opportunity for enterprises to glean important business and IT insight from their operational data.
- Wikibon research shows that IT organizations routinely fall into the trap of relying on automation tied to specific products, each in control of its own data, which can severely limit operational visibility. It's time for companies to adopt approaches that increase business opportunities by applying operational data across platforms to multiple classes of hard problems.
- Operational visibility is a tricky business. Having that level of data oversight really can make a difference in how IT can contribute to the top line. Contributing to the business – rather than just supporting the business – should be the goal of IT in terms of relevance in today's environment.
- With rising complexity you need to make sense of data - operational analytics is the key.
- IT analytics lets you manage this complexity by turning Big Data inward.
- As scale and complexity increase with companies moving to the cloud, to microservice architectures, and to transient containers, monitoring needs to go back to school for its Ph.D. to cope with this new generation of IT.
- An application that makes it easier to keep data centers up and running could become the 'killer app' for Hadoop because as companies become more dependent on large-scale customer-facing apps, it’s critical that they be reliable and scale predictably.
- The operational data explosion has sparked a sudden and significant increase in demand for IT operations analytics (ITOA) systems.