Rocana to Lead Customer Experience Forum at TC3 Summit 2016

SAN FRANCISCO, September 21, 2016 – Rocana will lead a forum on the role that advanced analytics plays in helping telecoms deliver differentiated customer experiences at the Telecom Council Carrier Connections (TC3) Summit, held September 28–29, 2016 in Mountain View, Calif.

Join @RocanaInc and @marklowenstein for #TC3Summit fireside chat on telecom QoS #analytics http://bit.ly/2cp0Rtc  « Tweet this

Delivering differentiated customer experiences has been a key priority for telecommunications service providers for years. At the same time, infrastructure has grown increasingly complex with cloud computing, continuous delivery, and IoT presenting new challenges for IT. Ironically, IT agility has often come at the price of poor visibility. Leading Telecoms are gaining advantages by consolidating their view of real time business and operational data into one source of truth and empowerment.

Join Rocana engineer Dave Patton and Mobile Ecosystem analyst Mark Lowenstein for a fireside chat on the challenges and opportunities telcos face in this new age of complexity and competition. Hear real-world use cases that demonstrate the power of total operational visibility to help IT teams improve user experience, triage security incidents, and root out infrastructure inefficiencies.

To learn more, attend the fireside chat September 28th at 1:05 p.m. PDT on the Spotlight Stage, and read Dave Patton’s blog at blog.rocana.com/delivering-a-new-kind-of-customer-experience-for-telecom.

For more information about TC3, visit www.telecomcouncil.com/tc3/index.html.

About Rocana

Rocana gives technology leaders total operational visibility, eliminating the boundaries of legacy IT monitoring and empowering technologists to lead digital transformation. Rocana Ops captures and analyzes all data from all sources, keeping it online and available for instant and future access. By combining event data warehouse capabilities with advanced machine learning, Rocana Ops gives technologists the ability to see emerging issues anywhere in the environment, minimize security risks, and surface opportunities for innovation. Rocana was founded by big data veterans and is backed by proven digital leaders like Google Ventures (GV), Vinny Smith (Quest Software and Toba Capital), Paul Sagan (Akamai), Brian Smith (Google), and General Catalyst. Learn more at www.rocana.com.

Press Contact

Mike Tomlinson
Public Relations Manager, Rocana
+1 (877) 762-2621 Ext. 3
pr@rocana.com